How to Capture Customer Requirements and Develop Project Scope

PDUs

CEUs

1.4

LEVEL

Intermediate

LENGTH

2 Days

PMI Member Early Registration

$1350

PMI Member
Learn More

$1455

Non-Member Early Registration

$1495

Non-Member

$1595

Note: Pricing may vary based on country

Choose your desired location:


Please Select Location

Seminar Description

How can you better satisfy your customers' needs, manage their expectations, banish scope creep and assure project success? By capturing correct and complete project requirements!
 
This popular seminar provides pragmatic techniques for capturing, specifying and managing requirements as part of a successful requirements management process. You will increase your skill in speeding delivery of the right solution and develop insights that help you delight the customer with innovative solutions. It is rich with examples that will help you recognize differences between good and bad practices. Through a step-by-step case study exercise, you will study basic concepts, as well as some of the best practices of effective organizations. This seminar is applicable to any kind of project, not just systems and software. 

What You Will Learn

Upon completion of this course, participants will be able to:
  • Discover both spoken and unspoken requirements
  • Design customer-centric solutions
  • Increase your leadership skills so that you can work collaboratively with customers
  • Develop insights that will allow you to be more innovative and better serve clients
  • Resolve ambiguity and appreciate the contributions of non-linear thinking
 

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle™. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.

Download PMI Talent Triangle™ Information

  •  
  • Technical
  • Leadership
  • Strategic
  • Total
  • PMP®/PgMP®
  • 8.00
  • 3.00
  • 3.00
  • 14.00
  • PMI-ACP®
  • 1.00
  • 3.00
  • 3.00
  • 7.00
  • PMI-SP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PMI-RMP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PfMP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PMI-PBA®
  • 6.00
  • 3.00
  • 3.00
  • 12.00
  •  
  • Talent Triangle Blue
  • Talent Triangle Green
  • Talent Triangle Purple
  • Complete Talent Triangle

Locations Offered

SeminarsWorld® in Indianapolis

19 - 20 July 2017 Indianapolis Indiana, United States

Early Registration: 5 June 2017


Join our expert SeminarsWorld® instructors in Indianapolis to learn how to capture customer requirements, enhance project performance management and manage risk on projects. Earn up to 28 PDUs and 2.8 Continuing Education Units (CEUs) while you learn with your peers in small-group, topic-intensive seminars that are aligned with the PMI Talent Triangle™.   Register by 5 June for early bird rates, and through 26 June, save on guest rooms at the Hyatt Regency Indianapolis.
See More

Hyatt Regency Indianapolis

SeminarsWorld® in San Francisco

15 - 16 November 2017 San Francisco California, United States

Early Registration: 2 October 2017


Deepen your knowledge in a key topic that impacts your organization (and your career). SeminarsWorld® in San Francisco offers multi-day seminars where you can learn how to manage multiple projects, gain a blueprint for project success, or lead strategic initiaves, and so much more.  Seminars are led by international thought leaders and provide the opportunity to collaborate with your peers as you sharpen your skills or master new ones.   You will network and learn in sma
See More

Hilton San Francisco Union Square

Event Instructors

Instructor

Gregory D. Githens
PMP
Locations: Orlando, Indianapolis, Washington, Chicago, San Francisco

Greg Githens is one of PMI’s most senior and popular instructors, bringing a pragmatic approach and enthusiastic style to his students and audiences.  He specializes in strategic program management issues; strategic thinking, strategic initiatives, program management, and customer-driven innovation. In taking his courses, you’ll learn that “the most important tool is the one between your ears.” You’ll learn why experts approach problem solving differently than do novices. Greg challenges all of his students to absorb the material and make a productive difference to their organizations.
 
Greg is the co-author of Successful Project Management (4th edition), a senior contributing editor to Visions magazine, a blogger, the author of 50 articles on improving organizational performance, and he has been a featured speaker at PMI congresses, PMI chapters, The Management Roundtable, and elsewhere. He holds a master’s degree in business administration from Bowling Green State University (USA) and a master’s degree from Miami University (USA). He holds the Project Management Professional (PMP)® certification.

Want the Latest PMI Professional Development News?