How to Capture Customer Requirements and Develop Project Scope







2 Days

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Seminar Description

Topics: Business Skill Enhancement

Sub-Topics: Requirements Management, Scope Management, Stakeholder Engagement

How can you better satisfy your customers' needs, manage their expectations, banish scope creep and assure project success? By capturing correct and complete project requirements!
This popular seminar provides pragmatic techniques for capturing, specifying and managing requirements as part of a successful requirements management process. You will increase your skill in speeding delivery of the right solution and develop insights that help you delight the customer with innovative solutions. It is rich with examples that will help you recognize differences between good and bad practices. Through a step-by-step case study exercise, you will study basic concepts, as well as some of the best practices of effective organizations. This seminar is applicable to any kind of project, not just systems and software. 

What You Will Learn

Upon completion of this course, participants will be able to:
  • Discover both spoken and unspoken requirements
  • Design customer-centric solutions
  • Increase your leadership skills so that you can work collaboratively with customers
  • Develop insights that will allow you to be more innovative and better serve clients
  • Resolve ambiguity and appreciate the contributions of non-linear thinking

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PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.

Download PMI Talent Triangle® Information

  • Technical
  • Leadership
  • Strategic
  • Total
  • PMP®/PgMP®
  • 8.00
  • 3.00
  • 3.00
  • 14.00
  • PMI-ACP®
  • 1.00
  • 3.00
  • 3.00
  • 7.00
  • PMI-SP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PMI-RMP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PfMP®
  • 0.00
  • 3.00
  • 3.00
  • 6.00
  • PMI-PBA®
  • 6.00
  • 3.00
  • 3.00
  • 12.00
  • Talent Triangle Blue
  • Talent Triangle Green
  • Talent Triangle Purple
  • Complete Talent Triangle

Locations Offered

Mega SeminarsWorld® in Orlando

25 - 26 June 2018 Orlando Florida, United States

Mega SeminarsWorld® offers the same opportunity to gain in-depth knowledge from experts in small group settings that you find at any SeminarsWorld event. But you can also earn extra PDUs outside the classroom. And you can build your professional network by sharing meals and attending receptions with more than 600 participants. Register by 14 May 2018 for early bird rates, and through 4 June, save on guest rooms at the JW Marriott Orlando, Grande Lakes. All face-to-face seminars ar
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JW Marriott Orlando, Grande Lakes

Event Instructors

Instructor Gregory D. Githens

Gregory D. Githens
Locations: Orlando, Portland

Greg Githens is one of PMI’s most senior and popular instructors, bringing a pragmatic approach and enthusiastic style to his students and audiences.  He specializes in strategic program management issues; strategic thinking, strategic initiatives, program management, and customer-driven innovation. In taking his courses, you’ll learn that “the most important tool is the one between your ears.” You’ll learn why experts approach problem solving differently th…

Learn More about Gregory D. Githens >

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