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This course provides intermediate and advanced business analysts, project managers, and product managers a set of elicitation and facilitation skills fundamental to their roles. The course teaches you where to start with requirements elicitation on a project, including how to build an elicitation plan and individual agendas for elicitation sessions. The course builds confidence and the skills you need to prepare for sessions, to conduct interviews, to apply models during the elicitation process, and to take effective notes.
What You Will Learn
By the end of this class, students should:
Apply various techniques to elicit requirements
Understand how to plan elicitation on a new project
Identify the right audience for elicitation sessions
Execute a tailored elicitation session for a particular audience
Create and execute facilitated sessions
Understand what tools to use within a facilitated session
Analyze and understand what to do with elicitation results
Click here for seminar outline.
Joy Beatty is a Vice President at Seilevel, a professional services company whose mission is to define software that customers love to use. The Seilevel team provides business analyst and product management services for F1000 companies across the US. They also help customers who want to modify their approach to software requirements to be more effective, so IT projects deliver their intended business value. Joy has provided training to thousands of business analysts and is PMI-PBA® and CBAP® certified.
Joy is actively involved as a leader in the requirements community. She was a co-author of PMI’s Business Analysis for Practitioners: A Practice Guide, is a contributing author to PMI’s new business analysis standard, and a core team for the IIBA’s Business Analysis Body of Knowledge (BABOK) version 3. Joy graduated from Purdue University with Bachelors of Science degrees in both Computer Science and Mathematics. She co-authored Visual Models for Software Requirements, with Anthony Chen from Seilevel, and Software Requirements, 3rd Edition with the famed Karl Wiegers.
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